Whalexy
Setup guide
Design a WhatsApp FAQ Bot
Build a focused FAQ automation with clear triggers, useful answers, and a reliable human handoff.
Choose narrow intents
Begin with common, low-risk questions such as business hours, order status, pricing information, or appointment availability.
Write direct answers
Lead with the answer, keep wording conversational, and provide one clear next action.
Add a human escape route
Let customers ask for an agent and define what happens when confidence is low or the question is sensitive.