WHALEXY Logo whalexy

A unified workspace for WhatsApp Commerce

Go beyond basic messaging. Connect your team, automate routing, broadcast marketing campaigns, and use AI to compose replies.

Start Your Free Trial
Product Features

Control every customer conversation with ease.

Whalexy organizes busy customer channels in the background, making it simple for support agents to serve and sell.

01
Smart inbox and custom routing

Prioritize hot leads, high-intent messages, and immediate follow-ups automatically.

02
Contextual AI Draft Assistant

Suggest and draft high-accuracy replies using previous conversation logs and customer history.

03
Broadcast Campaigns and List Segment

Divide your contacts into smart segments based on intent, and send templates that convert.

04
Visual Automation and Smooth Handover

Configure chatbots for repetitive FAQs and seamlessly transition to human agents for key sales closures.

LIVE OPERATIONS

Today’s conversation pulse

Live
Open chats 128 −14% Hot leads 34 +18% Avg. reply 2m 14s −32%
PS
NEXT BEST ACTION Invite Priya for a store visit

High purchase intent · replied now

AI DRAFT ASSISTANT

Write faster with context

Our AI assistant analyzes past chat history and customer context to instantly generate highly accurate draft replies. Save hours of manual typing and let your support agents focus on complex issues.

U
Hi, when will my order #1234 be delivered?
✨ AI Draft Suggestion Hi there! Your order #1234 has been dispatched and should reach you by tomorrow evening.
A
CAMPAIGNS and SEGMENTATION

Targeted broadcasts that convert

Don't spam your entire list. Whalexy lets you create dynamic customer segments based on tags, purchase history, or intent signals. Send personalized broadcast templates at scale.

VIP Customers
Bought in last 30 days
1,240
Cart Abandoners
Added but didn't buy
385
AUTOMATION and HANDOVER

Bots for scale, humans for sales

Build powerful visual chatbot flows to handle routine inquiries 24/7. When a high-value prospect needs human attention, seamlessly assign the chat to the right sales agent with full context.

Chatbot Flow
Human Agent