Whalexy
One Inbox. Every Customer Conversation.
Bring WhatsApp, Instagram and Facebook conversations into one shared workspace where your team can respond, collaborate and maintain complete customer context.
Complete channel and customer context travels with the conversation.
No more asking, “Who replied to this customer?”
A new Instagram enquiry, an ongoing WhatsApp order and a Facebook support question all arrive with their channel, history and owner visible. Everyone knows what happened—and who should act next.
Everything the conversation needs, in context.
Purpose-built tools help teams turn everyday customer conversations into organized, useful work.
WhatsApp, Instagram and Facebook conversations
A centralized, shared team inbox
Agent assignment and conversation ownership
Customer context and conversation history
Clear channel identification
Team-based handling for a unified customer experience
A clearer path from conversation to action.
Connect
Bring supported Meta channels into Whalexy.
Organize
Keep every message, owner and customer detail together.
Respond
Let sales and support work from one shared view.
Explore More Whalexy Products
Combine connected capabilities around the same customer conversation and shared business context.
Put every customer conversation to work.
See how Whalexy can fit your sales and support workflow.