Whalexy
Connect each request to the correct owner and keep status language precise.
Qualify without over-collecting
Ask for model interest, location, purchase timeframe, and contact time. Do not request financing or identity documents in an unsecured step.
Treat a test drive as a request first
Collect preferred slots, then verify vehicle and staff availability.
Your request is for Saturday morning at Koramangala. An advisor will confirm the exact time; it is not reserved until confirmation.
Make service updates specific
Use stages such as received, inspection complete, approval needed, work in progress, and ready. Use the authorized system for estimates and approvals.
Protect ownership and context
Assign by location or service type, show the owner, retain replies in one conversation, and escalate delays or unanswered approvals.
Track operational outcomes
Measure confirmation time, booked and attended drives, approvals, time awaiting response, handoffs, completion, and opt-outs using dealership data.