Guide
Automotive Test Drive and Service Workflows
Coordinate vehicle enquiries, test-drive bookings, service updates, and agent follow-up in WhatsApp.
Qualify the enquiry
Ask for model interest, preferred location, and timing, then assign the lead to the right showroom team.
Send useful service updates
Use clear stages and give customers a direct route to approve work or ask a question.
Track operational outcomes
Measure booked appointments, attendance, response time, and service approvals from your own workflow data.
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